Shipping Policy
Free Standard Delivery (Excluding DPD Pick Up Shop)
Orders placed online totalling £30 (Exc.VAT) or over qualify for FREE Standard Delivery (2-3 days) subject to stock availability and any security checks excluding DPD Pick Up Shop.
Standard Delivery
Orders placed online under £30 (Exc.VAT) will be charged at £2.99 (2-3 days).
Next Day Delivery (Excluding Weekend)
Next Day Delivery will be charged at £5.99 (Ex. VAT). Applies to UK Mainland orders placed before 2pm (GMT/BST) Monday to Thursday, subject to stock availability and any security checks. Orders placed between 2pm Thursday and 2pm Friday will be out for delivery on Monday. If Monday is a bank holiday, then the order will be out for delivery on Tuesday.
DPD Pick Up Shop
DPD Pick Up Shop Delivery will be charged at £4.99 (Ex. VAT). Selecting "DPD Pickup Shop" at checkout allows you to have your order sent to a nearby DPD Pickup Shop as an alternative to home delivery. Your items will then be shipped to the chosen Pickup Shop and you will be notified by email or text message when your package is ready for collection.
When will I get my order?
All Orders Cut-off time: 2 PM (GMT) Greenwich Mean Time (London)
Order Handling time : 0-1 Days (Mon-Sat)
Order Transit time: 2-3 Days (Mon-Sun)
How much is shipping?
FREE Standard Delivery – for orders over £30 (2-3 days)
Standard Delivery - for orders bellow £30 – £2.99 (2-3 days)
Next Day Delivery – 1 day £5.99
DPD Pickup Shop – 1 day £4.99
Extra Delivery Charges – 2 Days Service
|
Scotland |
Standard Delivery – 2 Days |
£12.99 (Ex. VAT) |
|
Isle of Man |
Standard Delivery – 2 Days |
£16.99 (Ex. VAT) |
|
Northern Ireland |
Standard Delivery – 2 days |
£11.99 (Ex. VAT) |
|
Republic of Ireland |
Currently not available |
Currently not Available |
Furniture & equipment delivery surcharges
Please call for delivery times and costs.
Saturday Delivery
For Saturday Deliveries, please call for a quote before ordering.
Bank Holidays / VAT Free Sales
We are still here for you over the bank holidays but please note that there are some changes to our services during this period. Check updates online during these periods.
Next Day Delivery is not available during VAT FREE promotions and during bank holiday weekends. Orders will be despatched within 2-3 working days.
!! Please note:
When we are sending a shipment, the delivery depends completely on the shipping details entered by the customer. So if you wrongly enter any of these details, then your shipment will either be returned or it will end up in the wrong place.
Delivery times are NOT GUARANTEED - 99% will arrive when they are meant to but as parcels go through many processes before arriving with the customer, things out-with our control can go wrong.
We accept no responsibility for late, missed, or non-delivered orders as these are carried out by a courier company on our behalf. We encourage our customers to download myDPD and Royal Mail app to get updates about their parcels. The Tracking function shows you exactly where your parcel is. And if you won't be home to take delivery of the parcel, you can simply use the redirection options to change the day or place of delivery.
If goods are refused on delivery or returned to us as unable to deliver after several attempts, we reserve the right to deduct costs from the amount refunded or you will be charged a re-delivery fee.
